SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highfield is in the Good, with Outstanding areas tier ?, with 6 other homes in Warwickshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Highfield is a 8-bed residential care home in Tamworth, Warwickshire, run by Polesworth Group Homes Limited. It is registered to care for older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Warwickshire, where the typical home has 33 beds.
CQC's latest rating, from June 2026, is Good overall. Safe, effective, responsive and well-led were also Good. Caring was rated Outstanding. It was also rated Good at the inspection before, in May 2018. Ratings in Warwickshire are typically about 3 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 4 were exceptional.
Polesworth Group Homes Limited runs 7 care homes, and all 7 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. 6 other homes in Warwickshire share its tier, “Good, with Outstanding areas”. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2023. That is true of 95% of homes in Warwickshire.
