SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Polesworth Group Pooley Heights is in the Good tier ?, with 89 other homes in Warwickshire.
80% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Polesworth Group Pooley Heights
Polesworth Group Homes Limited runs Polesworth Group Pooley Heights, a residential care home in Tamworth, Warwickshire with room for 6 residents. It is registered to care for older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Warwickshire, where the typical home has 33 beds.
Its CQC rating, from September 2026, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in January 2019. That is more recent than most ratings in Warwickshire, where the typical rating is about 3 years old. 1 of its 33 scored standards were below good, including “governance, management and sustainability”.
7 of Polesworth Group Homes Limited’s 7 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Across Warwickshire, 80% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in September 2022. That is true of 95% of homes in Warwickshire.
