SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highlands Borders Care Home is a 28-bed residential care home in Exeter, Devon. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a learning disability or autism.
Across Devon, 90% of rated homes are Good or Outstanding, against 82% for England. Highlands Borders Care Home Limited runs 2 care homes, and all 2 rated are Good or Outstanding. The nearest home with a higher rating is The Lodge (Outstanding), 0.8 km away.
In May 2020, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in July 2017. At over 5 years old, this rating is older than most. 51% of ratings in Devon are as old (how rating age varies by council).
