Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highmarket House is in the Requires improvement tier ?, with 14 other homes in Oxfordshire.
88% of rated homes here are Good or Outstanding (England: 82%).
Highmarket House is a 73-bed nursing home in Banbury, Oxfordshire, run by Care UK Community Partnerships Ltd. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Oxfordshire are smaller: the median there is 48 beds.
Care UK Community Partnerships Ltd runs 106 care homes, and 97 of the 102 rated are Good or Outstanding. About 0.5 km away, The Julie Richardson Nursing Home is rated Outstanding. In Oxfordshire, 88% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 88% of homes in Oxfordshire also score 5.
The current CQC rating is Requires improvement, published in August 2025. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. That is down from Good in July 2018. The typical rating in Oxfordshire is about 6 years old, so this one is fairly recent. CQC found significant shortfalls in “safe and effective staffing”, one of 8 standards out of 33 scored below good.
