SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Dhillon Care Services Ltd, Highview Home is a residential care home in Dudley with 24 registered beds. It is registered to care for older people and people with dementia.
Its CQC rating, from January 2023, is Requires improvement across the board: overall and for every key question. It was also rated Requires improvement at the inspection before, in September 2022.
The nearest home with a higher rating is Castleview Residential Care Home (Good), 0.0 km away. Its kitchen was rated 5 for food hygiene in January 2026. That is true of 61% of homes in Dudley. Across Dudley, 70% of rated homes are Good or Outstanding, against 82% for England.