Residential care home · North Yorkshire

Hillcrest Care Home

Byng Road, Catterick Garrison, Richmond, DL9 4DW

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 months ago No registered manager

CQC rating

Good
Published 13 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • February 2022Inspected, no new rating
  • January 2021Inspected, no new rating
  • May 2018GoodSECRW
  • March 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in North Yorkshire

Hillcrest Care Home is in the Good tier ?, with 125 other homes in North Yorkshire. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 7 (4%)
  • Good, with Outstanding areas 7 (4%)
  • Good 126 (64%)
  • Good, with an area to improve 23 (12%)
  • Requires improvement 26 (13%)
  • Inadequate 1 (1%)
  • Not yet rated 6 (3%)

See all 196 care homes in North Yorkshire →

Care homes nearby

  • Rosedale Nursing Home
    Catterick Garrison, North Yorkshire · DL9 4DD · Nursing home · 68 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago
  • Maple Lodge Care Home
    Richmond, North Yorkshire · DL9 4LJ · Nursing home · 60 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • The Terrace
    Richmond, North Yorkshire · DL10 7AX · Residential care home · 44 beds3.5 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: GoodW: Requires improvement Rated 3 months ago
  • Nightingale Hall
    Richmond, North Yorkshire · DL10 4UB · Residential care home · 42 beds4.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Balmaclellan
    Richmond, North Yorkshire · DL10 7NJ · Residential care home · 6 beds5.2 km
    Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 5 years ago
  • Scorton Care Village
    Richmond, North Yorkshire · DL10 6EB · Nursing home · 114 beds6.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago

More care homes near DL9 4DW →

What the data says about Hillcrest Care Home

Sirtin Limited runs Hillcrest Care Home, a residential care home in Richmond, North Yorkshire with room for 34 residents. Its CQC registration covers older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.

CQC rated it Good overall and in all five key questions in March 2026. Its rating before that, in May 2018, was the same. That is more recent than most ratings in North Yorkshire, where the typical rating is about 5 years old. All 33 standards CQC scored were good.

None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 94% of homes in North Yorkshire. 125 other homes in North Yorkshire share its tier, “Good”.