SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Medicines optimisationSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 7 good, 26 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Terrace is in the Requires improvement tier ?, with 25 other homes in North Yorkshire.
86% of rated homes here are Good or Outstanding (England: 82%).
The Terrace is a 44-bed residential care home in Richmond, North Yorkshire, run by Care UK Community Partnerships Ltd. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. The typical home in North Yorkshire has 29 beds, so this one is bigger than average.
Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. 94% of homes in North Yorkshire also score 5. 25 other homes in North Yorkshire share its tier, “Requires improvement”. 97 of Care UK Community Partnerships Ltd’s 102 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Nightingale Hall (Good), 0.7 km away.
CQC last rated the home in July 2026, giving it Requires improvement overall. Safe, effective, caring and well-led were also Requires improvement. CQC rated responsive as Good. Before that, in October 2018, it was rated Good. Ratings in North Yorkshire are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 26 fell below good. The lowest was “consent to care and treatment” (significant shortfalls).
