SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillcrest is an independent 9-bed residential care home in Welwyn, Hertfordshire, registered with CQC under its own name. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Hertfordshire, where the median is 30 beds.
In February 2020, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in August 2017. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
The kitchen has a food hygiene rating of 5 (very good), from April 2024. That is true of 92% of homes in Hertfordshire. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating.
