SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillside Nursing Home is a 55-bed nursing home in Romford, Havering, run by GCH (South) Ltd. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Havering, where the typical home has 23 beds.
In April 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in April 2018, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Havering, 30% of ratings are that old (see how rating age varies by council).
GCH (South) Ltd runs 6 care homes, and 4 of the 5 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in October 2026. That is true of 93% of homes in Havering. Across Havering, 92% of rated homes are Good or Outstanding, against 82% for England.
