SafeAre people protected from abuse and avoidable harm?63%Good
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Harbour Healthcare (North) Ltd runs Hollie Hill, a nursing home in Stanley, County Durham with room for 62 residents. Its CQC registration covers older people, people with dementia and people with a physical disability. Most homes in County Durham are smaller: the median there is 40 beds.
CQC rated it Good overall and in all five key questions in July 2026. The typical rating in County Durham is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 5 fell below good. The lowest was “supporting people to live healthier lives” (some shortfalls).
The home changed owner in September 2025. None of the 6 nearest rated homes has a higher rating. 16 of Harbour Healthcare (North) Ltd’s 19 rated homes are Good or Outstanding (compare care home groups). CQC's register shows no registered manager at the moment. Its kitchen was rated 5 for food hygiene in August 2025. That is true of 84% of homes in County Durham. Across County Durham, 92% of rated homes are Good or Outstanding, against 82% for England.
