Residential care home · Hampshire

Hollybank Rest Home

41 Winchester Street, Botley, Southampton, SO30 2EB

Good SafeEffectiveCaringResponsiveWell-led Rated 8 years ago

Hollybank Rest Home is a residential care home in Southampton in Hampshire, run by Hollybank Rest Home Limited. It has 23 registered beds and supports older people, people living with dementia and people with a physical disability.

Its latest CQC rating, published June 2018, is Good overall. It was rated Requires improvement for safe. For comparison, 85% of care homes in Hampshire are rated Good or Outstanding. The rating is 8 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Good

Published 12 June 2018 Rated 8 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Older rating. Published 12 June 2018, 8 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Hampshire

Hollybank Rest Home is in the Good, with an area to improve tier, alongside 53 other homes in Hampshire. Of the 436 rated care homes here, 85% are Good or Outstanding (England: 83%).

Outstanding 24 (5%)
Good, with Outstanding areas 30 (7%)
Good 262 (57%)
Good, with an area to improve 54 (12%)
Requires improvement 66 (14%)
Not yet rated 21 (5%)

Half of Hampshire's ratings are more than 5.2 years old. How tiers work

See all 457 care homes in Hampshire →

Care homes nearby

Falcon Lodge
Southampton, Hampshire · SO32 2TE · Residential care home · 5 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
The White House (Curdridge) Limited
Southampton, Hampshire · SO32 2DP · Residential care home · 46 beds1.2 km

Outstanding S: GoodE: OutstandingC: OutstandingR: GoodW: Good Rated 6 years ago
Snowdrop Place Care Home
Southampton, Hampshire · SO30 2ZS · Residential care home · 68 beds1.2 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 years ago
Mimosa Lodge
Southampton, Hampshire · SO32 2DH · Residential care home · 8 beds1.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Maypole Care Home
Southampton, Hampshire · SO30 4FS · Nursing home · 68 beds1.6 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 8 months ago
Devon Lodge
Southampton, Hampshire · SO30 2FL · Residential care home · 12 beds1.7 km

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near SO30 2EB →

Key facts

Type: Residential care home
Beds: 23
Provider: Hollybank Rest Home Limited
Registered manager: Michelle Hand
Registered with CQC since: 16 March 2015
Local authority: Hampshire
CQC location ID: 1-1984912295

Who it cares for

Older people
Dementia
Physical disability

Service user groups registered with CQC.

Questions to ask on a visit

The CQC rating is from June 2018. Has the manager or owner changed since then?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?