SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Learning, improvement and innovationExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 1 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Iden Manor Nursing Home is one of 485 care homes in Kent: a 51-bed nursing home in Tonbridge, run by Hoama (Staplehurst) Ltd. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is larger than most homes in Kent, where the typical home has 24 beds.
CQC rated it Good overall and in all five key questions in January 2026. Its rating before that, in October 2022, was the same. Ratings in Kent are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “safe environments”, one of 1 standards out of 33 scored below good.
About 2.2 km away, Gresham House is rated Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%).
