SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bupa Care Homes (BNH) Limited runs Staplehurst Manor Care Home, a nursing home in Tonbridge, Kent with room for 30 residents. Its CQC registration covers older people and people with a physical disability.
286 other homes in Kent share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 90% of homes in Kent also score 5. The nearest home with a higher rating is Gresham House (Outstanding), 1.7 km away. 21 of Bupa Care Homes (BNH) Limited’s 26 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from April 2017, is Good across the board: overall and for every key question. That matches its previous rating, from January 2015. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
