SafeAre people protected from abuse and avoidable harm?★Outstanding
EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
Queensmount Care Home is in the Outstanding tier ?, with 7 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
Queensmount Care Home is one of 129 care homes in Bournemouth, Christchurch and Poole: a 49-bed nursing home in Bournemouth, run by Bupa Care Homes (BNH) Limited. CQC registers it to look after older people and younger adults. Most homes in Bournemouth, Christchurch and Poole are smaller: the median there is 23 beds.
It is one of 26 homes run by Bupa Care Homes (BNH) Limited. 21 of those with a rating are Good or Outstanding. It is the only Outstanding home among the 7 closest. Across Bournemouth, Christchurch and Poole, 96% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. 94% of homes in Bournemouth, Christchurch and Poole also score 5.
CQC rated it Outstanding overall and in all five key questions in August 2022. That matches its previous rating, from June 2019.