SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Tenterden House Care Home is in the Outstanding tier ?, with 8 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by Bupa Care Homes (BNH) Limited, Tenterden House Care Home is a nursing home in St Albans, Hertfordshire with 40 registered beds. CQC registers it to look after older people, younger adults and people with a physical disability.
It is the only Outstanding home among the 7 closest. 21 of Bupa Care Homes (BNH) Limited’s 26 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in August 2026. 92% of homes in Hertfordshire also score 5. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%).
CQC last rated the home in March 2018, giving it Outstanding overall. It was Outstanding for caring and well-led as well. Safe, effective and responsive were rated Good. That is up from Good in February 2016. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
