SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Infection prevention and controlSome shortfalls
Safe and effective staffingSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?88%★Outstanding
See the breakdownHide the breakdown3 of 6 exceptional
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
Assessing needsExceptional
Delivering evidence-based care and treatmentExceptional
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 3 exceptional, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Zero Three Care Homes LLP runs Imola, a residential care home in Braintree, Essex with room for 8 residents. It is registered to care for younger adults and people with a learning disability or autism. It is a small home for Essex, where the median is 22 beds.
CQC last rated the home in April 2025, giving it Good overall. Safe, caring, responsive and well-led were also Good. For effective, the rating was Outstanding. That is up from Requires improvement in August 2021. The typical rating in Essex is about 5 years old, so this one is fairly recent. 4 of its 33 scored standards were below good, including “planning for the future”.
Its kitchen was rated 5 for food hygiene in April 2025. That is true of 89% of homes in Essex. In Essex, 84% of rated care homes are Good or Outstanding (England 82%). Zero Three Care Homes LLP runs 10 care homes, and all 10 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
