SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Valentine House is in the Good, with Outstanding areas tier ?, with 16 other homes in Essex.
84% of rated homes here are Good or Outstanding (England: 82%).
Black Swan International Limited runs Valentine House, a residential care home in Witham, Essex with room for 50 residents. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Essex, where the typical home has 22 beds.
CQC's latest rating, from May 2019, is Good overall. Safe, effective, caring and well-led were also Good. CQC rated responsive as Outstanding. Its rating before that, in June 2016, was the same. CQC hasn't re-rated the home for over 5 years, like 48% of homes in Essex. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. It is one of 23 homes run by Black Swan International Limited. 22 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from August 2026. That is true of 89% of homes in Essex. Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England.
