Heathcote is a residential care home in Norwich in Norfolk, run by Black Swan International Limited. CQC registers it for 29 places and supports older people.
Its latest CQC rating, published August 2026, is Good overall. It was rated Outstanding for caring. For comparison, 65% of care homes in Norfolk are rated Good or Outstanding.
CQC rating
Good
Published 24 August 2026
Rated this month
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Good
- CaringAre staff kind, compassionate and respectful?★Outstanding
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Good
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Heathcote is in the Good, with Outstanding areas tier, alongside 11 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
The provider's other homes
Black Swan International Limited runs 23 care homes registered with CQC: 3 Outstanding, 19 Good, 1 Not yet rated.
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Chiswick House
Norwich, Norfolk · NR2 2AD · Residential care home · 32 beds
★Outstanding
S: GoodE: GoodC: OutstandingR: GoodW: Outstanding
Rated 7 years ago
-
Nightingale Lodge
Hunstanton, Norfolk · PE36 6AL · Residential care home · 29 beds
★Outstanding
S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding
Rated 4 years ago
-
The Beeches
Norwich, Norfolk · NR16 2NP · Residential care home · 46 beds
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 6 years ago
-
Drummonds
Colchester, Essex · CO5 9QJ · Residential care home · 45 beds
Good
S: GoodE: GoodC: GoodR: OutstandingW: Good
Rated 8 years ago
-
Mid Meadows
Frinton On Sea, Essex · CO13 0AS · Residential care home · 22 beds
Good
S: OutstandingE: GoodC: GoodR: GoodW: Good
Rated 6 years ago
-
Park House
Great Yarmouth, Norfolk · NR30 2HW · Residential care home · 26 beds
Good
S: GoodE: GoodC: OutstandingR: GoodW: Good
Rated 7 years ago
All 23 homes run by Black Swan International Limited →
Care homes nearby
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Bishop Herbert House
Norwich, Norfolk · NR2 2SG · Residential care home · 14 beds0.3 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
St John's House
Norwich, Norfolk · NR2 3AT · Residential care home · 60 beds0.5 km
★Outstanding
S: GoodE: GoodC: GoodR: OutstandingW: Outstanding
Rated 3 years ago
-
Whitehall Lodge Residential Home
Norwich, Norfolk · NR2 3EW · Residential care home · 29 beds0.6 km
Requires improvement
S: GoodE: Requires improvementC: GoodR: GoodW: Requires improvement
Rated 7 years ago
-
Highwater House
Norwich, Norfolk · NR2 4SZ · Residential care home · 22 beds0.7 km
★Outstanding
S: GoodE: GoodC: OutstandingR: GoodW: Outstanding
Rated 7 years ago
-
The Hawthorns Care Home
Norwich, Norfolk · NR2 2AJ · Nursing home · 23 beds1.2 km
Good
S: GoodE: GoodC: GoodR: GoodW: Good
Rated 7 years ago
-
Chiswick House
Norwich, Norfolk · NR2 2AD · Residential care home · 32 beds1.2 km
★Outstanding
S: GoodE: GoodC: OutstandingR: GoodW: Outstanding
Rated 7 years ago
More care homes near NR2 2PA →
