SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Whitehall Lodge Residential Home is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Whitehall Care Limited runs Whitehall Lodge Residential Home, a residential care home in Norwich, Norfolk with room for 29 residents. It is registered to care for older people, people with dementia and younger adults.
In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 3 for food hygiene in March 2026. In Norfolk, 89% of homes score 5. About 0.6 km away, Heathcote is rated Good.
The current CQC rating is Requires improvement, published in May 2019. Effective and well-led were also Requires improvement. CQC rated safe, caring and responsive as Good. That matches its previous rating, from January 2018. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
