Whitehall Lodge Residential Home is a residential care home in Norwich, run by Whitehall Care Limited. CQC registers it for 29 places and supports older people, people living with dementia and younger adults.
CQC rated it Requires improvement overall in May 2019. It was rated Good for safe, caring and responsive. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding. The rating is 7 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.
CQC rating
Requires improvement
Published 10 May 2019
Rated 7 years ago
- SafeAre people protected from abuse and avoidable harm?Good
- EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
- CaringAre staff kind, compassionate and respectful?Good
- ResponsiveAre services organised to meet people's needs?Good
- Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
Older rating. Published 10 May 2019, 7 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Whitehall Lodge Residential Home is in the Requires improvement tier, alongside 91 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
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