SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bishop Herbert House is one of 311 care homes in Norfolk: a 14-bed residential care home in Norwich, run by Norse Care (Services) Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is a small home for Norfolk, where the median is 29 beds.
Its kitchen was rated 4 for food hygiene in September 2026. In Norfolk, 89% of homes score 5. 122 other homes in Norfolk share its tier, “Good”. It is one of 17 homes run by Norse Care (Services) Limited. 14 of those with a rating are Good or Outstanding. About 0.8 km away, St John's House is rated Outstanding.
CQC rated it Good overall and in all five key questions in November 2018. It was also rated Good at the inspection before, in March 2016. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
