SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Harker House is one of 311 care homes in Norfolk: a 38-bed residential care home in Norwich, run by Norse Care (Services) Limited. CQC registers it to look after older people and people with dementia.
In March 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from July 2016. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
Its kitchen was rated 5 for food hygiene in March 2026. That is true of 89% of homes in Norfolk. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating. It is one of 17 homes run by Norse Care (Services) Limited. 14 of those with a rating are Good or Outstanding.
