SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Hollies and Hollies Lodge is a 24-bed residential care home in Norwich, Norfolk, run by Eastern Healthcare Ltd. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs.
Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. 3 of Eastern Healthcare Ltd’s 4 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from September 2019, is Good across the board: overall and for every key question. Its previous rating, in September 2018, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
