SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
An independent residential care home in Diss, Norfolk, High Oaks is run by an organisation of the same name. It has 19 beds. It is registered to care for older people, younger adults and people with mental health needs.
Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in May 2025. 89% of homes in Norfolk also score 5. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from May 2021, is Good across the board: overall and for every key question. Its rating before that, in May 2018, was the same. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
