SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Oaklands is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Oaklands is a 53-bed nursing home in Diss, Norfolk, run by Regal Healthcare Properties Limited. CQC registers it to look after older people, people with dementia and people with mental health needs. Most homes in Norfolk are smaller: the median there is 29 beds.
CQC's latest rating, from March 2021, is Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. Its previous rating, in March 2020, was Inadequate, so the home has improved. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Regal Healthcare Properties Limited runs 3 care homes, and 1 of the 3 rated are Good or Outstanding. 43 other homes in Norfolk share its tier, “Good, with an area to improve”. Its kitchen was rated 4 for food hygiene in March 2026. 89% of homes in Norfolk score the top mark of 5.
