SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
De Lucy House is in the Good, with Outstanding areas tier ?, with 11 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Run by Greensleeves Homes Trust, De Lucy House is a residential care home in Diss, Norfolk with 60 registered beds. Its CQC registration covers older people, people with dementia, people with a physical disability and people with a sensory impairment. Most homes in Norfolk are smaller: the median there is 29 beds.
CQC's latest rating, from July 2018, is Good overall. It was Good for safe, effective, caring and well-led as well. Responsive was rated Outstanding. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. That is true of 89% of homes in Norfolk. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). About 5.1 km away, Hartismere Place is rated Outstanding. It is one of 26 homes run by Greensleeves Homes Trust. 18 of those with a rating are Good or Outstanding.
