SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Broadacres Care Home is in the Good, with Outstanding areas tier ?, with 11 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Broadacres Care Home is one of 311 care homes in Norfolk: a 28-bed residential care home in Norwich, run by Greensleeves Homes Trust. CQC registers it to look after older people, people with a physical disability and people with a sensory impairment.
Greensleeves Homes Trust has run the home since April 2025, when it changed owner. Of the 6 closest rated homes, none is rated above it. 18 of Greensleeves Homes Trust’s 26 rated homes are Good or Outstanding (compare care home groups). The kitchen has a food hygiene rating of 5 (very good), from August 2025. 89% of homes in Norfolk also score 5. 11 other homes in Norfolk share its tier, “Good, with Outstanding areas”.
CQC's latest rating, from May 2019, is Good overall. It was Good for safe, effective, caring and well-led as well. For responsive, the rating was Outstanding. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in July 2016. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
