SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Old Vicarage is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
The Old Vicarage is one of 311 care homes in Norfolk: a 41-bed residential care home in Great Yarmouth, run by Hewitt-Hill Limited. It is registered to care for older people and people with dementia.
Broadacres Care Home, 5.1 km away, is the closest home rated Good. There is no registered manager on CQC's register right now. It is one of 4 homes run by Hewitt-Hill Limited. 2 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. 89% of homes in Norfolk also score 5. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from August 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Its previous rating, in August 2023, was Inadequate, so the home has improved. That is more recent than most ratings in Norfolk, where the typical rating is about 5 years old. 7 of its 33 scored standards were below good, including “involving people to manage risks”.
