Residential care home · Suffolk

Harleston House

115 Park Road, Lowestoft, NR32 4HX

Outstanding SafeEffectiveCaringResponsiveWell-led Rated 7 years ago ↑ Up from Good No registered manager

Call 01502 574889 Website ↗

CQC rating

Outstanding

Published 17 January 2019 Rated 7 years ago ?

SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Outstanding
ResponsiveAre services organised to meet people's needs?Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Outstanding

CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

June 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Suffolk

Harleston House is in the Outstanding tier ?, with 20 other homes in Suffolk. 81% of rated homes here are Good or Outstanding (England: 82%).

Outstanding 21 (12%)
Good, with Outstanding areas 6 (3%)
Good 92 (51%)
Good, with an area to improve 20 (11%)
Requires improvement 30 (16%)
Inadequate 3 (2%)
Not yet rated 10 (5%)

See all 182 care homes in Suffolk →

Care homes nearby

Royal Avenue
Lowestoft, Suffolk · NR32 4HJ · Residential care home · 23 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
Cherry Lodge
Lowestoft, Suffolk · NR32 4PD · Residential care home · 27 beds0.3 km

Requires improvement S: GoodE: GoodC: Requires improvementR: Requires improvementW: Requires improvement Rated 1 year ago
The Laurels
Lowestoft, Suffolk · NR32 4AQ · Residential care home · 7 beds1.0 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 9 months ago
Cypress House
Lowestoft, Suffolk · NR32 4AQ · Residential care home · 5 beds1.0 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Britten Court
Lowestoft, Suffolk · NR32 2NY · Nursing home · 80 beds1.0 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
John Turner House
Lowestoft, Suffolk · NR32 2EZ · Residential care home · 8 beds1.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near NR32 4HX →

Other homes run by Greensleeves Homes Trust

26 care homes in total: 2 Outstanding, 16 Good, 8 Requires improvement.

Broadlands
Lowestoft, Suffolk · NR32 3PW · Residential care home · 52 beds

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
Broadacres Care Home
Norwich, Norfolk · NR12 8AR · Residential care home · 28 beds

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
De Lucy House
Diss, Norfolk · IP22 4HZ · Residential care home · 60 beds

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago
The Briars
Sandown, Isle of Wight · PO36 9BD · Residential care home · 38 beds

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
Borovere
Alton, Hampshire · GU34 1PD · Residential care home · 34 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Clarendon Lodge
Rickmansworth, Hertfordshire · WD3 3JB · Residential care home · 40 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

All 26 homes run by Greensleeves Homes Trust →

Harleston House at a glance

Harleston House is one of 182 care homes in Suffolk: a 39-bed residential care home in Lowestoft, run by Greensleeves Homes Trust. It is registered to care for older people, people with dementia and people with a physical disability.

The current CQC rating is Outstanding, published in January 2019. It was Outstanding for caring, responsive and well-led as well. For safe and effective, the rating was Good. Before that, in June 2016, it was rated Good. At over 5 years old, this rating is older than most. 32% of ratings in Suffolk are as old (how rating age varies by council).

Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2025. That is true of 92% of homes in Suffolk. None of the 6 nearest homes is rated Outstanding. CQC's register shows no registered manager at the moment. It is one of 26 homes run by Greensleeves Homes Trust. 18 of those with a rating are Good or Outstanding.