SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Sydney House is one of 311 care homes in Norfolk: a 45-bed residential care home in Norwich, run by Norse Care (Services) Limited. CQC registers it to look after older people. That is larger than most homes in Norfolk, where the typical home has 29 beds.
In March 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in June 2016, was the same. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
The kitchen has a food hygiene rating of 5 (very good), from February 2026. That is true of 89% of homes in Norfolk. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England. None of the 6 nearest rated homes has a higher rating. Norse Care (Services) Limited runs 17 care homes, and 14 of the 17 rated are Good or Outstanding.
