★OutstandingSafe: GoodEffective: OutstandingCaring: OutstandingResponsive: OutstandingWell-led: OutstandingRated 7 years ago↑ Up from GoodNo registered manager
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Munhaven is one of 311 care homes in Norfolk: a 20-bed residential care home in Norwich, run by Norse Care (Services) Limited. Its CQC registration covers older people and people with dementia.
There is no registered manager on CQC's register right now. Norse Care (Services) Limited runs 17 care homes, and 14 of the 17 rated are Good or Outstanding. It is the only Outstanding home among the 7 closest. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 89% of homes in Norfolk also score 5. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England.
CQC's latest rating, from August 2019, is Outstanding overall. It was Outstanding for effective, caring, responsive and well-led as well. For safe, the rating was Good. That is up from Good in October 2016. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).