GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↑ Up from InadequateNo registered managerNew owner since April 2025
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in April 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Clarence House Care Home is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Clarence House Care Home is one of 311 care homes in Norfolk: a 41-bed residential care home in Norwich, run by Mission Care Associate Ltd. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Munhaven, 1.0 km away, is the closest home rated Outstanding. There is no registered manager on CQC's register right now. The kitchen has a food hygiene rating of 5 (very good), from September 2026. 89% of homes in Norfolk also score 5. 43 other homes in Norfolk share its tier, “Good, with an area to improve”. Mission Care Associate Ltd has run the home since April 2025, when it changed owner.
CQC's latest rating, from April 2022, is Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in June 2021, was Inadequate, so the home has improved.