SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Care UK Community Partnerships Ltd runs Hartismere Place, a nursing home in Eye, Suffolk with room for 60 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Suffolk, where the typical home has 36 beds.
CQC's latest rating, from February 2020, is Outstanding overall. Responsive and well-led were also Outstanding. For safe, effective and caring, the rating was Good. Its previous rating, in May 2017, was Good, so the home has improved. The rating is more than 5 years old. In Suffolk, 32% of ratings are that old (see how rating age varies by council).
