Residential care home · Norfolk

Brooke House

Brooke Gardens, The Street, Norwich, NR15 1JH

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 3 years ago ↓ Down from Good

Call 01508 558359 Website ↗

CQC rating

Requires improvement

Published 9 June 2023 Rated 3 years ago ?

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

March 2021Inspected, no new rating
November 2017GoodSECRW
October 2016Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Norfolk

Brooke House is in the Requires improvement tier ?, with 87 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 123 (40%)
Good, with an area to improve 44 (14%)
Requires improvement 88 (28%)
Inadequate 11 (4%)
Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

Oaklands
Norwich, Norfolk · NR14 7NP · Residential care home · 2 beds2.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Saxlingham Hall Nursing Home
Norwich, Norfolk · NR15 1TH · Nursing home · 36 beds4.8 km

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
Claxton House
Norwich, Norfolk · NR14 7HY · Residential care home · 15 beds5.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Kittens Lane
Norwich, Norfolk · NR14 6JU · Residential care home · 10 beds7.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Beauchamp House
Norwich, Norfolk · NR14 6HN · Residential care home · 45 beds7.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Olive House
Norwich, Norfolk · NR15 1PF · Residential care home · 45 beds7.8 km

Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 3 years ago

More care homes near NR15 1JH →

Other homes run by Regal Healthcare Properties Limited

3 care homes in total: 1 Good, 2 Requires improvement.

Oaklands
Diss, Norfolk · IP21 4EE · Nursing home · 53 beds

Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
Spring Lodge
Ipswich, Suffolk · IP9 1AX · Nursing home · 46 beds

Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

All 3 homes run by Regal Healthcare Properties Limited →

Brooke House in brief

Brooke House is a 35-bed residential care home in Norwich, Norfolk, run by Regal Healthcare Properties Limited. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.

The nearest home with a higher rating is Oaklands (Good), 2.7 km away. Regal Healthcare Properties Limited runs 3 care homes, and 1 of the 3 rated are Good or Outstanding. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England.

CQC's latest rating, from June 2023, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its previous rating, in November 2017, was Good, so the home has slipped.