SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in August 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Run by Thera Trust, Oaklands is a residential care home in Norwich, Norfolk with 2 registered beds. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Norfolk, where the typical home has 29 beds.
CQC rated it Good overall and in all five key questions in November 2019. The rating was carried over from a previous registration, which usually happens when a home changes owner. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
It is one of 3 homes run by Thera Trust. 3 of those with a rating are Good or Outstanding. None of the 5 nearest rated homes has a higher rating. The home changed owner in August 2026. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 89% of homes in Norfolk. 122 other homes in Norfolk share its tier, “Good”.
