SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Run by Parkcare Homes (No.2) Limited, Hill House is a residential care home in Diss, Norfolk with 7 registered beds. It is registered to care for older people, younger adults and people with a learning disability or autism. The typical home in Norfolk has 29 beds, so this one is on the small side.
In January 2019, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from May 2016. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
The home changed owner in July 2026. 122 other homes in Norfolk share its tier, “Good”. Parkcare Homes (No.2) Limited runs 88 care homes, and 75 of the 87 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
