SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by MMCG (CCH) (2) Limited, The Hawthorns Care Home is a nursing home in Norwich, Norfolk with 23 registered beds. It is registered to care for older people, people with dementia, younger adults and people with a physical disability.
It is one of 13 homes run by MMCG (CCH) (2) Limited. 9 of those with a rating are Good or Outstanding. Chiswick House, 0.3 km away, is the closest home rated Outstanding. There is no registered manager on CQC's register right now. The kitchen has a food hygiene rating of 5 (very good), from March 2026. 89% of homes in Norfolk also score 5. Across Norfolk, 67% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from March 2019, is Good across the board: overall and for every key question. Its rating before that, in September 2016, was the same. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
