SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Park House is in the Good, with Outstanding areas tier ?, with 11 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Run by Black Swan International Limited, Park House is a residential care home in Great Yarmouth, Norfolk with 26 registered beds. Its CQC registration covers older people, younger adults and people with a physical disability.
Of the 6 closest rated homes, none is rated above it. 22 of Black Swan International Limited’s 22 rated homes are Good or Outstanding (compare care home groups). 11 other homes in Norfolk share its tier, “Good, with Outstanding areas”. The kitchen has a food hygiene rating of 5 (very good), from December 2025. 89% of homes in Norfolk also score 5.
CQC's latest rating, from September 2019, is Good overall. It was Good for safe, effective, responsive and well-led as well. For caring, the rating was Outstanding. It was also rated Good at the inspection before, in November 2016. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
