SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Mill Lodge is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Iceni Care Limited runs Mill Lodge, a residential care home in Great Yarmouth, Norfolk with room for 3 residents. Its CQC registration covers younger adults and people with a learning disability or autism. It is a small home for Norfolk, where the median is 29 beds.
1 of Iceni Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). There is no registered manager on CQC's register right now.
CQC's latest rating, from May 2022, is Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. Its previous rating, in June 2019, was Requires improvement, so the home has improved.
