Florence House is a residential care home in Great Yarmouth, run by Aps Care Ltd. CQC registers it for 27 places and supports older people, younger adults and people with mental health needs.
CQC rated it Inadequate overall in January 2026, and Inadequate in all five key questions. Across Norfolk, 65% of the 295 rated care homes are Good or Outstanding.
CQC rating
Inadequate
Published 6 January 2026
Rated 8 months ago
- SafeAre people protected from abuse and avoidable harm?Inadequate
- EffectiveDoes care achieve good outcomes and a good quality of life?Inadequate
- CaringAre staff kind, compassionate and respectful?Inadequate
- ResponsiveAre services organised to meet people's needs?Inadequate
- Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
Read the full inspection report on cqc.org.uk ↗
How it compares in Norfolk
Florence House is in the Inadequate tier, alongside 9 other homes in Norfolk.
Of the 295 rated care homes here, 65% are Good or Outstanding
(England: 83%).
- Outstanding 18 (6%)
- Good, with Outstanding areas 12 (4%)
- Good 120 (39%)
- Good, with an area to improve 43 (14%)
- Requires improvement 92 (30%)
- Inadequate 10 (3%)
- Not yet rated 16 (5%)
Half of Norfolk's ratings are more than 6.4 years old. How tiers work
See all 311 care homes in Norfolk →
Care homes nearby
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Oliver Court
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Park House
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Avery Lodge Residential Home
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Mill Lodge
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