SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Nightingale Lodge is a 29-bed residential care home in Hunstanton, Norfolk, run by Black Swan International Limited. Its CQC registration covers older people and people with dementia.
The current CQC rating is Outstanding, published in October 2021. Caring, responsive and well-led were also Outstanding. For safe and effective, the rating was Good. That matches its previous rating, from November 2019. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 89% of homes in Norfolk. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Black Swan International Limited runs 23 care homes, and all 22 rated are Good or Outstanding. None of the 6 nearest homes is rated Outstanding.
