Residential care home · Surrey

Jackman's Lodge

The Mount, St. Johns Hill Road, Woking, GU21 7RG

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 months ago

CQC rating

Good
Published 20 August 2026 Rated 2 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • August 2019GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Surrey

Jackman's Lodge is in the Good tier ?, with 219 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Emily Lodge Short Breaks Service
    Woking, Surrey · GU21 3LG · Residential care home · 8 beds0.8 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Greys Residential Home
    Woking, Surrey · GU22 0JQ · Residential care home · 24 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Ranch
    Woking, Surrey · GU21 4PJ · Residential care home · 3 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Beech Trees
    Woking, Surrey · GU21 4RJ · Residential care home · 7 beds1.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 4 years ago
  • Weystone Manor
    Woking, Surrey · GU22 0GA · Residential care home · 62 beds1.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Westlands
    Woking, Surrey · GU22 7UL · Residential care home · 7 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

More care homes near GU21 7RG →

Jackman's Lodge at a glance

Jackman's Lodge is a 30-bed residential care home in Woking, Surrey. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability.

In August 2026, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from August 2019. The typical rating in Surrey is about 4 years old, so this one is fairly recent. All 33 standards CQC scored were good.

Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in June 2026. That is true of 87% of homes in Surrey. None of the 4 nearest rated homes has a higher rating.