SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Westlands is a 7-bed residential care home in Woking, Surrey, run by Whitmore Vale Housing Association Limited. It is registered to care for older people, younger adults and people with a learning disability or autism. It is a small home for Surrey, where the median is 30 beds.
CQC rated it Good overall and in all five key questions in June 2018. It was also rated Good at the inspection before, in November 2015. The rating is more than 5 years old. In Surrey, 34% of ratings are that old (see how rating age varies by council).
Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from March 2025. That is true of 87% of homes in Surrey. None of the 5 nearest rated homes has a higher rating. It is one of 5 homes run by Whitmore Vale Housing Association Limited. 5 of those with a rating are Good or Outstanding.
