SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Whitmore Vale Housing Association Limited, Whitmore Vale House is a residential care home in Hindhead, Surrey with 20 registered beds. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs.
In July 2023, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in January 2021, was Requires improvement, so the home has improved.
Whitmore Vale Housing Association Limited runs 5 care homes, and all 5 rated are Good or Outstanding. The nearest home with a higher rating is The Pines (Outstanding), 0.0 km away. 219 other homes in Surrey share its tier, “Good”.
