SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Karenza Care Home is in the Requires improvement tier ?, with 34 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Karenza Care Home is one of 198 care homes in Cornwall: a 22-bed nursing home in St. Agnes, run by Cornwallis Care Services Ltd. CQC registers it to look after older people, younger adults and people with a physical disability.
8 of Cornwallis Care Services Ltd’s 9 rated homes are Good or Outstanding (compare care home groups). Rowans Residential Care Home, 0.6 km away, is the closest home rated Good. Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 87% of homes in Cornwall also score 5.
The current CQC rating is Requires improvement, published in June 2023. It was Requires improvement for safe, effective and well-led as well. CQC rated caring and responsive as Good. That matches its previous rating, from June 2022.
