Residential care home · Cumberland

Kirklands

Sullart Street, Cockermouth, CA13 0EE

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 9 months ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 29 January 2026 Rated 9 months ago ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
    • Safe and effective staffingGood
    • Safe environmentsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
    See the breakdownHide the breakdown3 of 6 below good
    • Consent to care and treatmentSignificant shortfalls
    • Assessing needsSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
  • Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Partnerships and communitiesGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • October 2019GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Cumberland

Kirklands is in the Requires improvement tier ?, with 15 other homes in Cumberland. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 6 (8%)
  • Good 48 (62%)
  • Good, with an area to improve 5 (6%)
  • Requires improvement 16 (21%)

See all 78 care homes in Cumberland →

Care homes nearby

  • Dalton Court Care Home
    Cockermouth, Cumberland · CA13 0RJ · Nursing home · 60 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Hames Hall Residential Care Home
    Cockermouth, Cumberland · CA13 0NN · Residential care home · 25 beds1.0 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Gatesgarth
    Cockermouth, Cumberland · CA13 0YG · Residential care home · 5 beds4.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Midtown Farm
    Maryport, Cumberland · CA15 8ST · Residential care home · 4 beds7.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Clarendon Grange
    Workington, Cumberland · CA14 1TR · Residential care home · 25 beds7.6 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Home Farm
    Workington, Cumberland · CA14 1LS · Residential care home · 6 beds8.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago

More care homes near CA13 0EE →

Other homes run by Kirklands Care Limited

3 care homes in total: 2 Good, 1 Requires improvement.

  • St George's Residential Care Home
    Millom, Cumberland · LA18 4JE · Residential care home · 41 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • The Beeches
    Stoke-On-Trent · ST3 5PZ · Residential care home · 40 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

All 3 homes run by Kirklands Care Limited →

About Kirklands

Kirklands is an independent 46-bed residential care home in Cockermouth, Cumberland, registered with CQC under its own name. CQC registers it to look after older people and people with dementia. Most homes in Cumberland are smaller: the median there is 25 beds.

There is no registered manager on CQC's register right now. In Cumberland, 79% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 90% of homes in Cumberland also score 5. 2 of Kirklands Care Limited’s 3 rated homes are Good or Outstanding (compare care home groups). Dalton Court Care Home, 0.6 km away, is the closest home rated Good.

CQC's latest rating, from January 2026, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. That is down from Good in October 2019. The typical rating in Cumberland is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “consent to care and treatment”, one of 19 standards out of 33 scored below good.