Requires improvementSafe: InadequateEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?38%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?46%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 11 good, 22 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Kitwood House Care Residence is in the Requires improvement tier ?, with 19 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Run by London and Manchester Healthcare (Rudheath) Ltd, Kitwood House Care Residence is a nursing home in Northwich, Cheshire West and Chester with 72 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Cheshire West and Chester has 39 beds, so this one is bigger than average.
19 other homes in Cheshire West and Chester share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from June 2025. 89% of homes in Cheshire West and Chester also score 5. About 1.8 km away, Crossways Residential Care Home is rated Good.
CQC's latest rating, from June 2025, is Requires improvement overall. It was Requires improvement for effective and well-led as well. Safe was rated Inadequate. Caring and responsive were rated Good. Before that, in March 2023, it was rated Good. The typical rating in Cheshire West and Chester is about 4 years old, so this one is fairly recent. 22 of its 33 scored standards were below good, including “consent to care and treatment”.
