SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in June 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Crossways Residential Care Home is in the Good, with an area to improve tier ?, with 9 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Crossways Residential Care Home is a 39-bed residential care home in Northwich, Cheshire West and Chester, run by Croftwood Care (Cheshire) Limited. It is registered to care for older people, people with dementia and younger adults.
CQC's latest rating, from April 2022, is Good overall. Effective, caring, responsive and well-led were also Good. Safe was rated Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner.
9 other homes in Cheshire West and Chester share its tier, “Good, with an area to improve”. The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 89% of homes in Cheshire West and Chester. The home changed owner in June 2025. None of the 6 nearest rated homes has a higher rating. Croftwood Care (Cheshire) Limited runs 9 care homes, and 8 of the 9 rated are Good or Outstanding.
