SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in June 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Whetstone Hey Residential Home is in the Good tier ?, with 37 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Whetstone Hey Residential Home
Croftwood Care (Cheshire) Limited runs Whetstone Hey Residential Home, a residential care home in Ellesmere Port, Cheshire West and Chester with room for 40 residents. CQC registers it to look after older people, people with dementia and younger adults.
In August 2019, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in June 2018, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 40% of homes in Cheshire West and Chester. Here is how rating age varies by council.
Its kitchen was rated 5 for food hygiene in February 2026. That is true of 89% of homes in Cheshire West and Chester. Across Cheshire West and Chester, 72% of rated homes are Good or Outstanding, against 82% for England. The home changed owner in June 2025. None of the 4 nearest rated homes has a higher rating. It is one of 9 homes run by Croftwood Care (Cheshire) Limited. 8 of those with a rating are Good or Outstanding.
