SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in March 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Whitby House Care Home is in the Good, with an area to improve tier ?, with 9 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Run by Oldbridge Healthcare Limited, Whitby House Care Home is a nursing home in Ellesmere Port, Cheshire West and Chester with 40 registered beds. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment.
Across Cheshire West and Chester, 72% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2024. 89% of homes in Cheshire West and Chester also score 5. Oldbridge Healthcare Limited has run the home since March 2024, when it changed owner. There is no registered manager on CQC's register right now. Of the 4 closest rated homes, none is rated above it.
CQC's latest rating, from December 2019, is Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from May 2017. The rating is more than 5 years old. In Cheshire West and Chester, 40% of ratings are that old (see how rating age varies by council).
