Residential care home · Waltham Forest

Lakeside House Residential Care Home

21 Chadwick Road, London, E11 1NE

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 5 months ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 12 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Safe environmentsSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Infection prevention and controlGood
    • Medicines optimisationGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Person-centred careSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • March 2019GoodSECRW previous owner
  • March 2018Requires improvementSECRW previous owner
  • April 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Waltham Forest

Lakeside House Residential Care Home is in the Requires improvement tier ?, with 2 other homes in Waltham Forest. 93% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good 38 (86%)
  • Good, with an area to improve 1 (2%)
  • Requires improvement 3 (7%)
  • Not yet rated 1 (2%)

See all 44 care homes in Waltham Forest →

Care homes nearby

  • Ashbridge Lodge Residential Care Home
    London, Waltham Forest · E11 1NH · Residential care home · 5 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Carmen Lodge
    London, Waltham Forest · E11 3AY · Residential care home · 11 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Lyncroft
    London, Waltham Forest · E11 3AY · Residential care home · 12 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Chestnut Manor Care Home
    London, Redbridge · E11 2PR · Nursing home · 60 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Cambridge Nursing Home
    London, Redbridge · E11 2PR · Nursing home · 49 beds0.7 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Ebony House
    London, Waltham Forest · E10 6HL · Residential care home · 8 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near E11 1NE →

Other homes run by Adico Care Ltd

2 care homes in total: 1 Good, 1 Requires improvement.

All 2 homes run by Adico Care Ltd →

About Lakeside House Residential Care Home

Adico Care Ltd runs Lakeside House Residential Care Home, a residential care home in London, Waltham Forest with room for 7 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people with an eating disorder.

Across Waltham Forest, 93% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. 94% of homes in Waltham Forest also score 5. There is no registered manager on CQC's register right now. 1 of Adico Care Ltd’s 2 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Ashbridge Lodge Residential Care Home (Good), 0.1 km away.

The current CQC rating is Requires improvement, published in May 2026. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Before that, in March 2019, it was rated Good. That is more recent than most ratings in Waltham Forest, where the typical rating is about 3 years old. Of the 33 standards CQC scored, 14 fell below good. The lowest was “safe environments” (significant shortfalls).